Under 10 Japan ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide when using our Service, including:

  • Account information: Name and email address when you purchase a plan
  • Payment information: Payment details are processed directly by Stripe. We do not store your credit card numbers or full payment details on our servers
  • Contact information: Name, email address, and message content when you contact us through our contact form

1.2 Information Collected Automatically

When you access our Service, we may automatically collect certain information, including:

  • Usage data: Pages viewed, time spent on pages, and navigation patterns
  • Device information: Browser type, operating system, and device type
  • Log data: IP address, access times, and referring URLs

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing the Service: To process purchases, grant access to premium content, and manage your account
  • Communication: To send purchase confirmations, respond to inquiries, and provide customer support
  • Improvement: To analyze usage patterns and improve our guides and website
  • Security: To detect and prevent fraud, unauthorized access, and other security issues

We do not use your information for targeted advertising or sell your data to third parties.

3. Payment Processing

All payment transactions are processed through Stripe, a PCI-compliant payment processor. When you make a purchase:

  • Your payment details are sent directly to Stripe and are not stored on our servers
  • We receive only a confirmation of payment, your name, email, and a transaction ID
  • Stripe's privacy policy governs the handling of your payment information: stripe.com/privacy

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encrypted data transmission (HTTPS/TLS)
  • Secure password hashing for admin accounts
  • Access tokens for user authentication instead of passwords
  • Regular security reviews of our systems

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

5. Cookies and Local Storage

We use the following technologies to enhance your experience:

  • Session cookies: To maintain your login state in the admin panel
  • Local storage: To store your access token for premium content access on your device

We do not use third-party tracking cookies or advertising cookies. You can clear local storage and cookies through your browser settings at any time.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service providers: With Stripe for payment processing, under strict data protection agreements
  • Legal requirements: When required by law, regulation, legal process, or governmental request
  • Protection of rights: To protect the rights, property, or safety of Under 10 Japan, our users, or others

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

  • Account data: For the duration of your access plan, plus a reasonable period for account recovery and support
  • Payment records: As required by applicable tax and accounting laws
  • Contact inquiries: Until the inquiry is resolved and for a reasonable period thereafter

You may request deletion of your personal data at any time by contacting us.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Portability: Request your data in a structured, machine-readable format
  • Objection: Object to the processing of your personal data

To exercise any of these rights, please contact us through our contact page. We will respond to your request within 30 days.

9. International Data Transfers

Our servers are located in Japan. If you access our Service from outside Japan, your information may be transferred to and processed in Japan. By using the Service, you consent to the transfer of your information to Japan.

10. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: